Ticketing & Sales Officer

Job Overview

Ananse Advisory is hiring a Ticketing & Sales Officer for a client to join their Commercial/Operations team in Accra.

The Role Will Involve:

• Managing domestic and international flight bookings, ticketing and changes/refunds.
• Converting enquiries from walk-ins, phone, email, WhatsApp and social media into sales and meeting monthly targets.
• Upselling travel services (hotels, transfers, car hire, insurance, visa support and tours).
• Supporting corporate travel accounts, group travel, MICE, Hajj & Umrah, student and diaspora travel.

We're Looking For Someone With:

• 2-3 years' experience in air ticketing and travel sales.
• Experience with a Ghana-based IATA-accredited agency or airline.
• Ability to independently issue and reissue tickets and good knowledge of fare rules, taxes, refunds and reissue procedures.
• Strong knowledge of the Ghanaian outbound travel market.
• Excellent communication and customer service skills.

Benefits:

• Medical Health Insurance

How to Apply:

Interested or know someone who may be a great fit? Send your CVs and relevant certifications to: ananseadvisory@gmail.com

Application Deadline: 18th November 2026